New FASTag online buy, FASTag replacement, FASTag recharge, Fastag FAQ

Promoted by National Electronic Toll Collection (NETC), Fastag is a RFID based device linked with bank account or digital wallet, through which the toll scanner scans your card and toll amount will be deducted automatically. Fastag is the way of digital payment of toll fare in place of cash.

Major Contents in the Post: (Jump to the Section)

1. Fastag FAQ, Frequently asked questions
2. FASTag Exempted category – Online apply and list of persons and vehicles.
3. How to buy FASTag monthly pass online for your toll plaza?
4. How to replace or change the damaged or lost fastag ?
5. My fastag app, NHAI Fastag, NHAI prepaid wallet
6. Apply online FASTag or at branch or PoS
7. Recharge online FASTag or at branch or PoS
8. How to check balance amount of your FASTag Account or wallet quickly and easily?
9. Calculate fare between 2 toll plazas for FASTag
10. FASTag active Toll Plazas list

Fastag, digital mode to pay toll fare across India:

Fastag needs to paste in the front windshield screen, at the top and in the middle, from inside of the vehicle. In new vehicle, dealer pre-fixes FASTag to the vehicles. There is a fine of 100 % means to pay double amount of toll fare, if you are in the queue of Fastag and you don’t have fastag.

Fastag benefits to users:

1. Cashless payment – No need to carry cash, the amount will be deducted online and receipt will also be generated online and on SMS.
2. Faster movement – Due to having auto deduction through the Fastag scanning, the time is saved.
3. Online recharging of Fastag – Fastag can be recharged through credit card, debit card, net banking, UPI, NEFT, RTGS etc. providing multi option to recharge it.
4. SMS alerts: You will get SMS alert when the amount is deducted or if your fastag wallet balance is low.

Banks customer helpline numbers list:

Banks customer helpline numbers list to buy Fastag, replace fastag, complaint regarding balance mismatch, fastag not scanning etc : (Source:ihmcl.co.in)

The banks where you can buy and their Customer Care Helpline No are given below to enquire about the details. As the Fastag services are not available in all the bank’s branches, so you have to first find out the branch serving Fastag like purchasing new fastag, replacing the fastag, complaining about the money deducted, fastag not working and many more related services.

NHAI helpline number – 1033, for any complain regarding Fastag.

S. No.	Fastag Issuing Bank	Fastag Customer Care / Helpline No.
1	Airtel Payments bank	400 / 8800-688-006
2	Allahabad Bank	1800-258-6680
3	AU Small Finance Bank	1800-258-7300
4	Axis Bank	1800-419-8585
5	Bank of Baroda	1800-103-4568
6	Bank of Maharashtra	1800-233-4526 / 1800-102-2636
7	Canara Bank	1800-103-3568
8	Central Bank of India	1800-22-1911
9	City Union Bank	1800-258-7200
10	EQUITAS Small Finance Bank	1800-103-1222
11	Federal Bank	1800-266-9520
12	Fino Payments Bank	022-6868-1414
13	HDFC Bank	1800-120-1243
14	ICICI Bank	1800-210-0104
15	IDBI Bank	1800-266-1962
16	IDFC First Bank	1800-266-9970
17	IndusInd Bank	1860-267-7777 / 1860-210-8887
18	Karur Vysya Bank	1800-102-1916
19	Kotak Mahindra Bank	1860-266-6888
20	Nagpur Nagarik Sahakari Bank Ltd	1800-266-7183
21	PayTM Payments Bank Ltd	1800-120-4210
22	Punjab & Maharashtra Co-op Bank	1800-223-993
23	Punjab National Bank	1800-419-6610
24	Saraswat Bank	1800-266-5555 / 1800-229-999
25	South Indian Bank	1800-425-1809
26	State Bank of India	1800-11-0018
27	Syndicate Bank	1800-3011-3333
28	Union Bank	1800-258-6400
29	Yes Bank	1800-3000-1113

Also Read: Year 2023 Govt., State Govts., Bank holidays list

How to buy new Fastag online or offline?

1. Buy new fastag through online mode :

1. E-commerce websites like Flipkart.com, Amazon.in, Paytm.com etc.
2. My fastag app, Sukhad Yatra app etc.
3. NHAI website (nhai.gov.in), IHMCL website (ihmcl.co.in), NPCI website (npci.org.in), MyFASTag App
4. Through bank’s web portal; some leading banks like –
   1. Paytm Payments Bank (Via Paytm app)
   2. ICICI bank
   3. HDFC bank
   4. Axis bank
   5. SBI bank etc.

2. Buy new fastag through offline mode : Point-of-sale (POS) at following locations:

1. All National Highway (NH) Toll plazas
2. Banks (ICICI. SBI. HDFC. AXIS etc.) PoS at more than 40,000 plus locations
3. Select bank branches of member banks (ICICI. SBI. HDFC. AXIS etc.)
4. Petrol pumps on National Highways (NH)
5. Regional Transport offices (RTO)
6. Transport hubs
7. NHAI offices

To purchase new fastag online or offline, you have to provide KYC documents like:

1. 2 Photos
2. Identity proof like PAN card, Aadhaar card, Driving license, Voter card, Passport etc.
3. Address proof like Aadhaar card, Driving license, Voter card, Passport etc.
4. Vehicle’s Registration Certificate (RC) – Front copy and Back copy

How to recharge Fastag online or offline?

Fastag can be recharged online through by following options:

1. Bank web portal – by login and password.
2. Bank Mobile Apps
3. UPI enabled Payment app like Paytm, Google Pay, PhonePe, Amazon Pay, BHIM etc.
4. My Fastag Mobile App
5. Bharat Bill Payment System (BBPS)

Fastag can be recharged offline through by following options:

1. Point of Sale Outlets of Banks.

How to buy FASTag monthly pass online for your toll plaza?

To buy monthly pass of FASTag online for your toll plaza, just follow the below steps:

1. Login to https://ihmcl.co.in/
2. Select ‘Buy Monthly FASTag Pass’ under ‘Fastag Users’
3. Select your plaza from the list of plaza across India.
4. Enter Captcha
5. Fill your TAG ID or Vehicle Registration number in the redirected bank page.
6. Here, you have to select ‘Exit Plaza’ from the list, deactivation date means ‘End date’ of monthly pass.
7. Then in the next page, summary and do payment online.
8. You monthly Fastag pass is ready to use.

(Note: Many toll plazas have not defined the monthly pass structure till now)

Total Fastag issued up to 26th July 2021 was 3.6 crore. At present, in India Paytm Payments Bank is the largest acquiring bank under National Electronic Toll Collection (NETC) programme. Paytm Payments Bank has also partnered with the 4-wheeler’s dealers like, Maruti, Hyundai, MG motor, Honda etc. for pre-fitted FASTag for new vehicles.

Paytm Fastag uses the same wallet from which the toll gets deducted automatically. And KYC requirement is also very less as compared to banks or others. This may be the reason why people may be comfortable in using Paytm for Fastag payment.

Apply or buy online or offline (at branch or PoS) for New FASTag:

Airtel New FASTag Apply	Axis Bank New FASTag Apply	Bank of Baroda New FASTag Apply	City Union Bank New FASTag Apply	EQUITAS Small Finance Bank New FASTag Apply
Federal Bank New FASTag Apply	Fino Payments Bank New FASTag Apply	HDFC Bank New FASTag Apply	ICICI Bank New FASTag Apply	IDFC Bank New FASTag Apply
IndusInd Bank New FASTag Apply	Karur Vysya Bank New FASTag Apply	Kotak Mahindra Bank New FASTag Apply	Nagpur Nagarik Sahakari Bank Ltd New FASTag Apply	PayTM Payments Bank Ltd New FASTag Apply
Punjab & Maharashtra Co-op Bank New FASTag Apply	Punjab National Bank New FASTag Apply	Saraswat Bank New FASTag Apply	South Indian Bank New FASTag Apply	State Bank of India New FASTag Apply
Syndicate Bank New FASTag Apply	Union Bank New FASTag Apply	Yes Bank New FASTag Apply	Allahabad Bank New FASTag Apply	AU Small Finance Bank New FASTag Apply
Bank of Maharashtra New FASTag Apply	“> Canara Bank New FASTag Apply	IDBI Bank New FASTag Apply

Recharge FASTag online through bank’s portal or offline (at branch or PoS):

Airtel Recharge FASTag online	Axis Bank Recharge FASTag online	Bank of Baroda Recharge FASTag online	City Union Bank Recharge FASTag online	EQUITAS Small Finance Bank Recharge FASTag online
Federal Bank Recharge FASTag online	Fino Payments Bank Recharge FASTag online	HDFC Bank Recharge FASTag online	ICICI Bank Recharge FASTag online	IDFC Bank Recharge FASTag online
IndusInd Bank Recharge FASTag online	Karur Vysya Bank Recharge FASTag online	Kotak Mahindra Bank Recharge FASTag online	Nagpur Nagarik Sahakari Bank Ltd Recharge FASTag online	PayTM Payments Bank Ltd Recharge FASTag online
Punjab & Maharashtra Co-op Bank Recharge FASTag online	Punjab National Bank Recharge FASTag online	Saraswat Bank Recharge FASTag online	South Indian Bank Recharge FASTag online	State Bank of India Recharge FASTag online
Syndicate Bank Recharge FASTag online	Union Bank Recharge FASTag online	Yes Bank Recharge FASTag online	Allahabad Bank Recharge FASTag online	AU Small Finance Bank Recharge FASTag online
Bank of Maharashtra Recharge FASTag online	“> Canara Bank Recharge FASTag online	IDBI Bank Recharge FASTag online

How to Replace the damaged Fastag?

In case of lost or damaged fastag, replacement has to be requested by customer to the concerned bank or wallet provider. Then, simply he / she has to follow the procedure, new fastag will be issued and the balance of old fastag will be transferred to the new fastag.

Fastag Color code for different type of vehicles:

Vehicle Type	Tag Class	Colour of fastag
Car / Jeep / Van / TATA Ace / mini LCV	4	Violet
Light Commercial Vehicle / Mini Bus	5	Orange
Bus 3 Axle , Truck 3 Axle	6	Yellow
Bus 2 Axle / Truck 2 Axle	7	Green
Tractor / Tractor with trailer / Truck 4/ 5/ 6 Axle	12	Pink
Truck 7 Axle and above	15	Blue
Earth Moving / Heavy Construction Machinery	16	Black

My FASTag App, How to download my Fastag app?, Recharge any issuer’s bank’s Fastag on it :

This fastag app is developed by Indian Highways Management Company Ltd. and through My fastag app, you can recharge any bank’s issued fastag through UPI. Through My fastag app, Instant FASTag recharge through Unified Payments Interface (UPI) can be done. My fastag app is available on both Android and iOS platforms.

Check FASTag balance status by ‘Vehicle Number’ on My FASTag App :

National Highways Authority of India (NHAI) has updated its Mobile App ‘My FASTag App’ with a new feature to ‘Check Balance Status’ by simply entering the vehicle number. This new feature will help both Highway User and Toll Operator to check tag balance status on real-time basis and eliminate the problem of dispute on tag balance.

Also, the authority has reduced the refresh time limit of Blacklisted Tags from existing 10 minutes to 03 minutes, to expedite update of the status in the ETC system and show the current status in the App for seamless passage. Like the “You are Safe” feature of Aarogya Setu App, the My FASTag App will show FASTag wallet balance status in form of color codes –

• Green for Active tag with sufficient balance,
• Orange / Amber for tags with low balance
• Red for Blacklisted tags.

NHAI Fastag and NHAI pre-paid wallet:

NHAI fastag has been launched by NHAI. NHAI fastag is the bank-neutral fastag, which can be linked either to savings bank account or NHAI Prepaid Wallet using My FASTag App.

For NHAI FASTag users linked to NHAI prepaid wallet, there is a facility of balance enquiry over missed call. FASTag customers who have registered their mobile number can now get the balance of their NHAI prepaid wallet by giving a missed call from their registered mobile number to: 8884333331. This service is free.

FASTag Exempted category vehicle Guidelines and SOP :

There is Guidelines and Standard Operating Procedure (SOP) for issuance of FASTags to exempted category vehicle under NH Fee Rules, 2008, issued by Ministry of Road Transport & Highways.

1. Receipt of application and internal scrutiny and processing of application shall be done online by NHAI.
2. NHAI shall be the single nodal point to issue of all exempted FASTag across India. No member banks shall be allowed to issue exempted category FASTag.
3. Exempted FASTag will be issued free of cost to the exempted categories.
4. Exempted FASTag will be valid for 5 years in case of Government vehicles, 1 year in case of private vehicles and to be renewed subsequently as per eligibility and rules. Exempted FASTag for MP and MLA/MLC shall be valid for respective tenure of parliament /assembly.

FASTag Exempted category vehicle online application, how to apply?:

https://exemptedfastag.nhai.org/exemptedfastag/

To get the Exempted Fastag for the vehicle, one needs to apply through above online portal of NHAI and follow the steps like login details, uploading documents etc.

Fastag Exempted list of vehicles pdf to download:

There is Exemption from payment of fee to Fastag for the attached list of mechanical vehicles. These include vehicles of a physical disabled person, ambulance, funeral van and many high dignitaries of India.

Fastag discounts as per National Highway rule 2008:

Amount Payable	Max. no. of one way journey allowed	Period of validity
One and half times of the fee for one way journey	Two	Twenty-four (24) hours from the time of payment
Two-third of the amount of the fee payable for fifty single journeys.	Fifty	One (1) month from the date of payment

SBI Fastag recharge, charge, security deposit and minimum balance:

1. SBI Fastag Issuance charge : Rs. 100 /-
2. SBI Fastag Replacement or Re-Issuance charge : about Rs. 100 /-.
3. Click Here for apply or buy New SBI FASTag : State Bank of India New FASTag Apply
4. Click here for Recharge SBI FASTag : State Bank of India Recharge FASTag online
5. SBI Fastag Security deposit refundable and minimum balance for different types of vehicles are given below:

Fastag recharge online from SBI bank:

Through Mobile number, you can register to the SBI Fastag portal and you can recharge your Fastag account anytime online.

ICICI Fastag recharge, charge, security deposit and minimum balance:

1. ICICI Fastag Issuance charge : Rs. 99.12/-
2. ICICI Fastag Replacement or Re-Issuance charge : about Rs. 100 /-.
3. Click Here for apply or buy New ICICI FASTag : ICICI Bank New FASTag Apply
4. Click here for Recharge ICICI FASTag : ICICI Bank Recharge FASTag online
5. ICICI Fastag Security deposit refundable and minimum balance for different types of vehicles are given below:

ICICI bank FASTag buy, track and recharge now on Google pay:

Icici bank is the first bank which has integrated with the largest UPI provider ‘Google pay’ in India. This service is for all including non-ICICI bank customer.

HDFC Fastag recharge, charge, security deposit and minimum balance:

1. HDFC Fastag Issuance charge : Rs. 200/-
2. HDFC Fastag Replacement or Re-issuance charge : Rs. 200/-
3. Click Here for apply or buy New HDFC FASTag : HDFC Bank New FASTag Apply
4. Click here for Recharge HDFC FASTag : HDFC Bank Recharge FASTag online
5. HDFC Fastag Security deposit refundable and minimum balance for different types of vehicles are given below:

Axis bank Fastag recharge, charge, security deposit and minimum balance:

1. Axis bank Fastag Issuance charge : Rs. 0 /- (Free FASTag limited period offer)
2. Axis bank Fastag Replacement or Re-issuance charge : Rs. 100/-
3. Axis bank Fastag Security deposit refundable : Rs. 200/-
4. Click Here for apply or buy New Axis bank FASTag : Axis Bank New FASTag Apply
5. Click here for Recharge Axis bank FASTag : Axis Bank Recharge FASTag online
6. Axis bank Fastag minimum balance for different types of vehicles are given below:

Airtel Fastag recharge, charge, security deposit and minimum balance:

1. Airtel NETC Fastag Issuance charge : Rs. 100 /-
2. Airtel Fastag Replacement or Re-issuance charge : Rs. 100/-
3. Airtel Fastag Security deposit refundable : Rs. 200/-
4. Airtel Fastag minimum balance : Rs. 150/-
5. Documents to get Fastag from Airtel : You should have active Airtel Payments Bank Savings Account or Wallet to apply for FASTAG. You need to submit Registration Certificate (RC) of the vehicle. Vehicle Registration number.
6. Click Here for apply or buy New Airtel FASTag : Airtel New FASTag online Apply
7. Click here for Recharge Airtel FASTag : Airtel Recharge FASTag online

Allahabad First bank Fastag recharge, charge, security deposit and minimum balance:

1. Allahabad bank Fastag Issuance charge : Rs. 100 /-
2. Allahabad bank Fastag Replacement or Re-issuance charge : Rs. 100/-
3. Click Here for apply or buy New Allahabad bank FASTag : Allahabad Bank New FASTag Apply
4. Click here for Recharge Allahabad bank FASTag : Allahabad Bank Recharge FASTag online
5. Allahabad bank Fastag Security deposit refundable and minimum balance for different types of vehicles are given below:

One – time Tag Deposit amount (Refundable):

NPCI Vehicle Class	Description	Tag Colour	Tag Security Deposit	Threshold Amount
4	Car / Jeep / Van /Tata Ace and Similar mini Light Commercial Vehicle	Voilet	200	200
5	Light Commercial vehicle 2-axle	Orange	300	200
6	Bus 3-axle/Truck 3-axle	Yellow	400	300
7	Bus 2-axle / Mini-Bus/Truck 2-axle	Green	400	300
12	Tractor / Tractor with trailer/Truck 4-axle/Truck 5-axle/Truck 6-axle/	Pink	400	300
15	Truck 7-axle and above	Blue	400	300
16	Earth Moving / Heavy Construction Machinery	Black	400	300

AU Small Finance Bank Fastag recharge, charge, security deposit and minimum balance:

1. AU Small Finance Bank Fastag Issuance charge : Rs. 100 /-
2. AU Small Finance Bank Fastag Replacement or Re-issuance charge : Rs. 100/-
3. Click for apply or buy New AU Small Finance Bank FASTag : AU Small Finance Bank New FASTag Apply
4. Click for Recharge AU Small Finance Bank FASTag : AU Small Finance Bank Recharge FASTag online
5. AU Small Finance Bank Fastag Security deposit refundable and minimum balance for different types of vehicles are given below:

Tag Class	Description	Tag Colour	Security Deposit Amount	Threshold Amount
4	Car / Jeep / Van	Violet	200	200
4	TATA Ace and similar mini Light Commercial Vehicle	Violet	200	200
5	Light Commercial Vehicle / Mini Bus	Orange	300	300
6	Bus 3 Axle	Yellow	400	300
6	Truck 3 Axle	Yellow	500	300
7	Bus 2 Axle / Truck 2 Axle	Green	400	300
12	Tractor / Tractor with trailer / Truck 4/ 5/ 6 Axle	Pink	500	300
15	Truck 7 Axle and above	Blue	500	300
16	Earth Moving / Heavy Construction Machinery	Black	500	300

Bank of Maharashtra Fastag recharge, charge, security deposit and minimum balance:

1. Bank of Maharashtra Fastag Issuance charge : Rs. 100 /-
2. Bank of Maharashtra Fastag Replacement or Re-issuance charge : Rs. 100/-
3. Click for apply or buy New Bank of Maharashtra FASTag : Bank of Maharashtra New FASTag Apply
4. Click here for Recharge Bank of Maharashtra FASTag : Bank of Maharashtra Recharge FASTag online
5. Bank of Maharashtra Fastag Security deposit refundable and minimum balance for different types of vehicles are given below:

Canara bank Fastag recharge, charge, security deposit and minimum balance:

1. Canara bank Fastag Issuance charge : Rs. 100 /-
2. Canara bank Fastag Replacement or Re-issuance charge : Rs. 100/-
3. Click Here for apply or buy New Canara bank FASTag : Canara Bank New FASTag Apply
4. Click here for Recharge Canara bank FASTag : Canara Bank Recharge FASTag online
5. Canara bank Fastag Security deposit refundable and minimum balance for different types of vehicles are given below:

Tag Class	Description	Tag Colour	Security Deposit Amount
4	Car / Jeep / Van	Violet	200
4	TATA Ace and similar mini Light Commercial Vehicle	Violet	200
5	Light Commercial Vehicle – 2 Axle	Orange	300
6	Bus 3 Axle	Yellow	400
6	Truck 3 Axle	Yellow	500
12	Tractor / Tractor with trailer / Truck 4/ 5/ 6 Axle	Pink	400
15	Truck 7 Axle and above	Blue	500
16	Earth Moving / Heavy Construction Machinery	Black	500

IDBI First bank Fastag recharge, charge, security deposit and minimum balance:

1. IDBI bank Fastag Issuance charge : Rs. 100 /-
2. IDBI bank Fastag Replacement or Re-issuance charge : Rs. 100/-
3. Click Here for apply or buy New IDBI bank FASTag : IDBI Bank New FASTag Apply
4. Click here for Recharge IDBI bank FASTag : IDBI Bank Recharge FASTag online
5. IDBI bank Fastag Security deposit refundable and minimum balance for different types of vehicles are given below:

Tag Class	Description	Tag Colour	Tag Deposit	Threshold amount
4	Car / Jeep / Van	Violet	200	Nil
4	TATA Ace and similar mini Light Commercial Vehicle	Violet	200	200
5	Light Commercial Vehicle / Mini Bus	Orange	300	300
6	Bus 3 Axle	Yellow	500	300
6	Truck 3 Axle	Yellow	500	300
7	Bus 2 Axle / Truck 2 Axle	Green	500	300
12	Tractor / Tractor with trailer / Truck 4/ 5/ 6 Axle	Pink	500	300
15	Truck 7 Axle and above	Blue	500	300
16	Earth Moving / Heavy Construction Machinery	Black	500	300

IDFC First bank Fastag recharge, charge, security deposit and minimum balance:

1. IDFC bank Fastag Issuance charge : Rs. 100 /-
2. IDFC bank Fastag Replacement or Re-issuance charge : Rs. 100/-
3. Click Here for apply or buy New IDFC bank FASTag : IDFC Bank New FASTag Apply
4. Click here for Recharge IDFC bank FASTag : IDFC Bank Recharge FASTag online
5. IDFC bank Fastag Security deposit refundable and minimum balance for different types of vehicles are given below:

City Union bank Fastag recharge, charge, security deposit and minimum balance:

1. City Union bank Fastag Issuance charge : Rs. 100 /-
2. City Union bank Fastag Replacement or Re-issuance charge : Rs. 100/-
3. Click Here for apply or buy New City Union bank FASTag : City Union Bank New FASTag Apply
4. Click here for Recharge City Union bank FASTag : City Union Bank Recharge FASTag online
5. City Union bank Fastag Security deposit refundable and minimum balance for different types of vehicles are given below:

EQUITAS Small Finance bank Fastag recharge, charge, security deposit and minimum balance:

1. EQUITAS Small Finance bank Fastag Issuance charge for Car : Rs. 100 /- + Rs. 50 /- for Courier Charge
2. EQUITAS Small Finance bank Fastag Replacement or Re-issuance charge : Rs. 100/-
3. Click Here for apply or buy New EQUITAS Small Finance bank FASTag : EQUITAS Small Finance Bank New FASTag Apply
4. Click here for Recharge EQUITAS Small Finance bank FASTag : EQUITAS Small Finance Bank Recharge FASTag online
5. EQUITAS Small Finance bank Fastag Security deposit refundable and minimum balance for different types of vehicles are given below:

IndusInd bank Fastag recharge, charge, security deposit and minimum balance:

1. IndusInd bank Fastag Issuance charge: Rs. 100 /-
2. IndusInd bank Fastag Replacement or Re-issuance charge : Rs. 100/-
3. Click Here for apply or buy New IndusInd bank FASTag : IndusInd Bank New FASTag Apply
4. Click here for Recharge IndusInd bank FASTag : IndusInd Bank Recharge FASTag online
5. IndusInd bank Fastag Security deposit refundable and minimum balance for different types of vehicles are given below:

Karur Vyas bank Fastag recharge, charge, security deposit and minimum balance:

1. Karur Vyas bank Fastag Issuance charge: Rs. 100 /-
2. Karur Vyas bank Fastag Replacement or Re-issuance charge : Rs. 100/-
3. Click Here for apply or buy New Karur Vyas bank FASTag : Karur Vysya Bank New FASTag Apply
4. Click here for Recharge Karur Vyas bank FASTag : Karur Vysya Bank Recharge FASTag online
5. Karur Vyas bank Fastag Security deposit refundable and minimum balance for different types of vehicles are given below:

Kotak Mahindra bank Fastag recharge, charge, security deposit and minimum balance:

1. Kotak Mahindra bank Fastag Issuance charge: Rs. 100 /-
2. Kotak Mahindra bank Fastag Replacement or Re-issuance charge : Rs. 100/-
3. Click Here for apply or buy New Kotak Mahindra bank FASTag : Kotak Mahindra Bank New FASTag Apply
4. Click here for Recharge Kotak Mahindra bank FASTag : Kotak Mahindra Bank Recharge FASTag online
5. Kotak Mahindra bank Fastag Security deposit refundable and minimum balance for different types of vehicles are given below:

South Indian bank Fastag recharge, charge, security deposit and minimum balance:

1. South Indian bank Fastag Issuance charge: Rs. 100 /-
2. South Indian bank Fastag Replacement or Re-issuance charge : Rs. 100/-
3. Click Here for apply or buy New South Indian bank FASTag : South Indian Bank New FASTag Apply
4. Click here for Recharge South Indian bank FASTag : South Indian Bank Recharge FASTag online
5. South Indian bank Fastag Security deposit refundable and minimum balance for different types of vehicles are given below:

Syndicate bank Fastag recharge, charge, security deposit and minimum balance:

1. Syndicate bank Fastag Issuance charge: Rs. 100 /-
2. Syndicate bank Fastag Replacement or Re-issuance charge : Rs. 100/-
3. Click Here for apply or buy New Syndicate bank FASTag : Syndicate Bank New FASTag Apply
4. Click here for Recharge Syndicate bank FASTag : Syndicate Bank Recharge FASTag online
5. Syndicate bank Fastag Security deposit refundable and minimum balance for different types of vehicles are given below:

Union bank Fastag recharge, charge, security deposit and minimum balance:

1. Union bank Fastag Issuance charge: Rs. 100 /-
2. Union bank Fastag Replacement or Re-issuance charge : Rs. 100/-
3. Click Here for apply or buy New Union bank FASTag : Union Bank New FASTag Apply
4. Click here for Recharge Union bank FASTag : Union Bank Recharge FASTag online
5. Union bank Fastag Security deposit refundable and minimum balance for different types of vehicles are given below:

How to check balance amount of your FASTag Account or wallet?

The fastag user can check the balance amount of fastag account or fastag wallet through different modes like online, SMS, mobile application and Customer Care helpline number.

Check Fastag balance amount on website:

1. Login to your concerned bank’s fastag portal.
2. View the balance from menu.

Check Fastag balance amount on Mobile application:

Every bank has its application for mobile, where you can login and view the fastag balance. Like ICICI bank has a dedicated fastag application called etoll, which can be downloaded from Google Play store.

Check Fastag balance amount through SMS:

When you register for fastag, you get SMS on your given mobile number. Now, whenever you pay toll by fastag at any toll, you will get an update on the amount deducted. Also, you will get update about your FASTag Account balance, notifications on low balance, toll payments, recharge confirmations etc.

Check Fastag balance amount through Customer Care Helpline number of your bank:

Through your fastag linked bank’s Customer Care Helpline number, the balance of your fastag account can be known.

FASTag Active Toll Plazas list in Excel:

FASTag Active Toll Plazas list in PDF:

Fastag is operational at over 781 toll plazas in the country including 107 state toll plazas.

FASTag FAQ Frequently Asked Questions about toll plaza, recharge of fastag, complaint of fastag, validity of fastag etc.:

Click here for latest and detailed FASTag FAQ from IHMCL.

Fastag FAQ	Answer
What is Fastag?	It is a RFID based device linked with bank account or digital wallet, through which the toll scanner scans your card and toll amount will be deducted automatically.
Who needs Fastag?	All vehicles except 2-wheelers.
What is the validity of Fastag?	Usually 5 Years, or depends on your bank or wallet provider
Is there any discount / cashback for using Fastag?	Yes, cashback of 2.5% upto 31st Mar, 2020.
On which roads, we can use this? Can Fastag be used on all national toll plazas?	Currently, many toll plazas are active and more are adding. To see the list of Active toll plazas, please visit www.ihmcl.com.
What are the charges of Fastag?	Rs. 100, but in adiition to this, banks may charge security deposit and minimum balance amount as per category of vehicles.
Is there any minimum recharge?	You can recharge even Rs.1, but for the first time, you need to recharge Rs. 200 minimum other than security deposit as per bank’s policy.
How can I buy Fastag?	Through POS by banks at many toll plazas, or some of the bank’s branches or through Paytm, Amazon etc. for home delivery.
If I have more than 1 vehicle, how many I have to buy Fastag?	1 Fastag is for 1 vehicle only. It is strictly prohibited.
Can I use my Fastag for car for another vehicle like Truck?	No, Fastag is issued to a customer based on KYC documents. For example, if Fastag bought for car is found using on truck, then such fastag may get blacklisted.
Can I transfer balance from one Fastag wallet to another?	No, this is not allowed at present.
I have vehicle already fitted with RFID tag, can I use that?	No, but still need to verify from where this Tag is purchased. In future, all the vehicle will come pre-fitted with Fastag RFID tag.
What are the Documents needed?	RC, 2 Passport size Photo. Since Fastag is linked to a bank account or digital wallet, so issuer bank/wallet will do the KYC. So, ID prrof, Address proof are needed for KYC.
Do I need to use separate lane to use Fastag?	Since 15.02.2021, all the lanes are dedicated to Fastag.
If ETC equipment, scanner of NH is not working, how will I pay?	Manually, by cash.
How would I know if amount is deducted correctly or not?	You will receive an SMS alert in your registered phone number each time a balance is deducted from your FASTag account.
How I will report an incorrect deduction?	You can report an incorrect deduction by calling your Issuing Bank Customer Care Helpline number written on the FASTag. The Issuing Bank will review your request and if found correct, they will revert the incorrect deduction. You can also call NHAI helpline number – 1033
Can I get a monthly pass?	Yes, but for this you have to approach the concerned toll plaza.
How can I recharge Fastag?	You can recharge your Fastag online either through Login to your issued bank’s portal or by 3rd Party like Paytm. You can pay here with Credit Card/ Debit Card/ NEFT/ RTGS or through Net Banking.
What if I lost my Fastag / vehicle,How do I block?	You will approach the issuer bank, tell them to block your card.
What if I lost my Fastag / vehicle, what will happen to my balance?	You will approach the issuer bank, tell them to block your card, get new card activated, then the balance amount will also be transferred.
What is Blacklisted Fastag? What are the reasons for Blacklisted Fastag?	There are 4 reasons for Blacklisted Fastag: 1. Govt. authority request for any specific car or vehicle to blacklist for some negative reason. 2. Insufficient amount balance. 3. Fastag affixed on vehicle, but not linked to any bank or digital wallet. 4. Mismatch of Fastag issued and RC of vehicle. To come out of this, Govt. authority letter is required and for negative balance, just recharge and it will be active again.
How to come out of Blacklisted Fastag ?	To clear your Fastag from Blacklisted to Active, in case of insufficient amount balance, just recharge or Top-up your Fastag and it will be active again.
Can I see or get the statement of transactions of Fastag?	Yes, from concerned bank or wallet statement.
Can Fastag be used on the State highways?	Yes, wherever the infrastructure is available. Otherwise this may certainly come in near future as the list of toll plazas are increasing. To see the list of Active toll plazas, please visit www.ihmcl.com
I reside within 10 KM of Toll plaza, will I get concessions?	Yes. After activating the Fastag, you have to submit ID and address proofs to the concerned toll plaza. Once it is verified, you will get concessions.
Why are the toll charges different for different vehicle categories?	The vehicles are categorised based on the size and load of vehicle for the welfare of road. That’s why there are also different color themed Fastag for different vehicles.
In case of mis-behaviour of toll plaza staffs, whom I will contact?	To respective Project Directors at the toll plaza or grievances can be emailed to etc.nodal@ihmcl.com
Will Fastag work, if I relocate to other city?	Yes Fastag will work even if you relocate to any other city in India.
What will happen to my Fastag, if I sell my car or vehicle?	There are 2 options here. 1. If you sell your car, the buyer only need to update his linked mobile number if he is also using same bank or digital wallet. 2. 2nd option is incase of selling a car is that you can permanently close this Fastag.
Is there any Penalty for overloaded vehicles?	As per NH Fee Rule 2008, the excess load is to be removed and a penalty equal to 10 times the applicable fee is to be paid.
Whether Ex-Servicemen, Defense civilian employees, Patient travelling in a private vehicle, Newspaper / Media journalists, RTI activists, Religious dignitaries, are exempted from Fastag payment ?	NO, they are not in the Fastag Exemption list. They have to use Fastag for toll payment.
If I don’t have Fastag affixed to my vehicle, how much I have to pay the toll?	In case you don’t have Fastag affixed to your vehicle, then you have to pay equal to double the toll amount.
If queue is more than 100 meter long, will I be exempted from paying toll?	Yes, NHAI has issued circular on 26th May 2021 regarding this. A yellow line is marked at 100m distance for this. You don’t have to pay toll if you are at more than 100 m distance in queue.

Fare of Toll plaza between two stations:

If you wan to know or calculate the fare between any 2 toll plazas, then here you can click on the map and the fare will be shown on the screen.

Disclaimer: Kindly consult official websites or contacts before buying Fastag for any clarification.